- Your order
- Optional upgrade
- Pay
Good decision. Now let a bot give the approved answer after hours
The Automation Kit is 5 files: a setup guide with a no-code route, an 18-node n8n workflow for a Telegram FAQ bot, a Google Apps Script chat logger, the bot prompts with 10 test questions and a 12-row sample knowledge base.
The FAQ Bot Automation Kit
6 files · 513 KB
Launch offer price · ends 30 Nov, 11:59 pm IST
This is the one place the two are sold together in a single payment. It is not offered again during this purchase. GST included; nothing is added unless you choose it.
It finishes what you just started
It answers only from your knowledge base
The workflow reads your Google Sheet on every message and sends an answer only when the AI names a real entry with high confidence. Edit a cell and the bot's answer changes at once.
It hands over instead of guessing
No matching entry, a Human only topic, a failed AI call or a client who types HUMAN all get the same reply: I will ask the team. Your team chat is alerted with the question and the reason.
It says it is automated
A disclosure line is added to every reply by the workflow itself, not by the AI, so a client always knows they are reading an automated answer and how to reach a person.
Every chat becomes a row
Question, answer sent, confidence, entry used and whether a human is needed are logged to a Sheet, which feeds straight into your Friday gap review.
The FAQ Bot Automation Kit
- An importable n8n workflow with 5 explanatory notes on the canvas
- A generic no-code build for a chatbot builder such as Chatbase or Voiceflow
- A complete Google Apps Script web app with a shared-secret check
- The bot system prompt, fixed handover and disclosure replies, and 10 test questions
- A plain account of what the official WhatsApp Business Platform needs
- A troubleshooting table and a list of what the bot must not be used for
A few weeks from now your knowledge base will be in use and your quick replies saved. Then a client will message at eleven at night asking when the report is due, and you will know the approved answer is sitting in a sheet while they wait until morning.
That is the moment for a bot: when the answers are settled and the only thing missing is someone awake to send them. It gives the safe answers, tells the client it is automated, and leaves everything else for your team with a note on what was asked.
See its file list (6)
- 00 Start here - Setup Guide.pdf
- log-webhook.gs
- prompts.md
- READ ME FIRST.txt
- sample-knowledge-base.csv
- workflow.json
Keep an assistant that already knows your method and your answers
The AI Assistant Kit is 5 files that set up a private client-operations assistant in ChatGPT, Claude or Gemini, so you stop pasting a context block and start with 'a client just asked this'.
- Full system instructions that interview you first and never invent a price or policy
- 2 knowledge files: the Answer Once method and the reply patterns for difficult moments
- 12 conversation starters for the jobs you repeat every week
- 8 test questions with what a good answer looks like
- A setup and privacy guide for a custom GPT, a Claude Project and a Gemini Gem
Your order, with and without it
Does this give me a WhatsApp bot?
Not out of the box, and no honest kit can. The workflow runs on Telegram, whose Bot API is free. The guide explains what the official WhatsApp Business Platform needs: a Meta Business account, a dedicated number, an approved provider, and per-conversation charges. The knowledge base, prompts and log stay the same when you move.
I am not a developer. Can I set it up?
Yes. The guide names every field you fill and there is nothing to code: you import a file, connect your accounts and paste a few values. It could not be tested against your accounts, so test with the sample knowledge base first, as the guide describes.
Will the bot make things up?
It is built not to. It may answer only from your approved entries, and the workflow blocks any reply that does not cite a real entry. AI output varies, so run the 10 test questions and read the log daily; someone on your team must always follow up the handovers.
The FAQ Bot Automation Kit
Either way you go to the payment step next. Digital product: no refunds once the download link is issued.